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Terms & Conditions

Please read our terms and conditions carefully before making a purchase.

By using our website or placing an order with 3D Nexus Creations, you agree to the following terms and conditions. If you have any questions, please contact us before placing your order.

Purchase Terms

  • By completing a purchase, you confirm that you are authorised to use the chosen payment method.
  • All orders are subject to availability and acceptance by us.
  • We reserve the right to cancel or refuse orders where necessary.

Pricing & Payment

  • All prices are displayed in GBP (£) and are inclusive of applicable VAT.
  • Payment must be completed in full before your order is dispatched.
  • We reserve the right to correct any pricing errors. If a price change affects your order, we will contact you before processing.
  • Promotions, discounts, and offers may be withdrawn or changed at any time without notice.

Shipping & Delivery

  • Shipping times and costs are provided during checkout and are estimates only.
  • We are not liable for delivery delays beyond our control (e.g. postal service disruptions, severe weather).
  • Customers are responsible for providing accurate shipping details. We cannot be held responsible for orders sent to an incorrect address provided by the customer.
  • For full details, please see our Shipping Information page.

Returns & Refunds

  • Returns and refund information can be found on our Returns & Refunds Policy page.
  • Contact us within the specified time frame for returns and refunds.
  • Items must be returned in original condition.
  • Custom request items are non-returnable unless they arrive faulty or damaged.

Product Use & Safety

  • Our products are decorative and collectible unless explicitly stated otherwise.
  • Some items may contain small parts and may not be suitable for young children. Please check individual product descriptions for guidance.
  • Customers are responsible for the safe and appropriate use of purchased products.
  • Slight variations in colour, texture, or finish may occur due to the nature of 3D printing.

Liability & Limitations

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our products or website.
  • Our maximum liability to you is limited to the cost of the product purchased, where permitted by law.
  • We do not guarantee that our site will be error-free, or that our products will meet your expectations in all cases.
  • Nothing in these terms excludes or limits our liability where it cannot legally be excluded under UK law (including liability for death or personal injury caused by negligence, or fraud).

By using our site or purchasing from us, you agree to these Terms & Conditions. For any questions, please contact us.