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Returns & Refunds Policy

Our guidelines for returns and refunds.

Return Eligibility

  • Items must be in original condition.
  • Return requests within 14 days of delivery.
  • Custom request items are non-returnable.

Please check your item as soon as it arrives.

Refund Conditions

  • 📦 Unopened or unused items will be refunded.
  • 📦 Damaged or faulty items? We'll make it right.
  • 📦 Refunds issued to original payment method.

Damaged or Incorrect Items

  • 📦
    Received a damaged or wrong item?
    Contact us within 14 days and we'll sort it out for you.

Custom Request Items

  • 📦
    Due to the unique nature of custom request items, we cannot accept returns on these products unless they arrive faulty or damaged.

How to Start a Return

  • 1. Contact us with your order number.
  • 2. We'll guide you through the return process.
  • 3. Send the item back securely.