Returns & Refunds Policy
Our guidelines for returns and refunds.
Return Eligibility
- ✔ Items must be in original condition.
- ✔ Return requests within 14 days of delivery.
- ✔ Custom request items are non-returnable.
Please check your item as soon as it arrives.
Refund Conditions
- 📦 Unopened or unused items will be refunded.
- 📦 Damaged or faulty items? We'll make it right.
- 📦 Refunds issued to original payment method.
Damaged or Incorrect Items
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📦
Received a damaged or wrong item?
Contact us within 14 days and we'll sort it out for you.
Custom Request Items
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Due to the unique nature of custom request items, we cannot accept returns on these products unless they arrive faulty or damaged.
How to Start a Return
- ✔ 1. Contact us with your order number.
- ✔ 2. We'll guide you through the return process.
- ✔ 3. Send the item back securely.